Serco Rail Technical Services (Serco RTS), part of the Serco Group, originated from British Rail’s Central Services Division in the 1990s.

Across the UK and Europe, operating within the Transport & Community Services Business Unit, Serco RTS has decades of experience providing a broad range of engineering services within the rail industry.

We deliver tailored services and solutions to enable our customers to maximise their operational effectiveness and impact the rail industry for a better future.

With our rail heritage and passion for engineering, we place our customers at the heart of everything we do and engage with them every step of the way to add value to their business.

We are an organisation that cares and believes in genuine partnerships, integrity, honesty, and collaboration. We embed these principles in the services we provide to our customers and the culture of our organisation, and always strive to establish and maintain long-lasting relationships that drive innovation, sustainable growth, and success in our industry.

Our aim is to be at the heart of the rail industry, as an organisation that’s always there to adapt and respond to our customers’ needs, provide tailored technical solutions to complex challenges and impact a better future.

Delivering tailored solutions and services and independent advice to the industry, we enable our customers to maximise their operational effectiveness by bringing together the right people, the right technology, and the right partners to create innovative solutions that make a positive impact and address some of the most urgent and complex challenges facing the modern world.

Our services include Instrumentation, Test and Measurement (with a core capability focused on Overhead Line Equipment and Pantograph Testing), Non-Destructive Testing and Examination of axles and wheelsets, Metallurgic Investigations of Components, Technical Training of Non-Destructive Testing techniques, Technical Consultancy and Advisory Services and Digital Services, with a comprehensive Document Management System that provides customised access for 160+ UK Rail Industry companies to over 1.5 million rail vehicle maintenance, drawing and component records.